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Client Management

Understanding Client Data Privacy and Security

Learn how DoulaBub protects your doula clients' sensitive information with encryption, secure storage, and HIPAA-compliant practices.

5 min readUpdated Sep 8, 2025

Understanding Client Data Privacy and Security

Learn how DoulaBub protects sensitive birth notes and client health records with zero-knowledge architecture and end-to-end encryption.

Client-Side Encryption

All sensitive client information — including names, contact details, medical notes, birth preferences, and prenatal histories — is encrypted on your device before being transmitted to the server.

Access Control

  • Only you (and authorized members of your collective or agency if shared) have the cryptographic keys to decrypt client information.
  • DoulaBub administrators and database operators cannot view your private client notes or birth plans.

Secure Client Portals

Clients access their portal via secure tokenized links, eliminating the risk of weak password reuse while maintaining complete encryption for shared resources.

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